Riffs provides an AI‑powered customs platform that reads shipment data, classifies entries against CBP rulings, and quantifies duty and refund exposure in seconds. It unifies records from multiple brokers into a single searchable ledger, enabling importers to audit entries, compare duties, and identify missed refund opportunities without manual spreadsheet reconciliation.
Funding
Funding not disclosed
Founders
Product
Problem
Importers often work with multiple customs brokers, each handling only a portion of their shipment data, which makes it difficult to get a complete view of duty paid, compliance risk, and potential refunds. This fragmented approach leads to missed refund opportunities, inefficient audits, and time‑consuming manual reconciliations across spreadsheets and broker communications.
Solution
Riffs provides a unified, cloud‑based operating system for U.S. customs that ingests shipment data from an importer’s ACE account, classifies each entry against CBP rulings, and calculates duty and refund exposure in seconds. AI agents score compliance risk, generate citation‑backed HTS classifications, and continuously monitor entries for refund eligibility. All broker data is consolidated into a single searchable ledger, enabling instant audits, cross‑broker duty comparisons, and automated refund alerts. The platform requires no IT integration and can be onboarded within a day, delivering structured customs intelligence without logging into ACE.
Target Audience
Riffs is designed for importers and in‑house customs departments of emerging brands to large consumer companies that manage multiple brokers and need a consolidated view of duty, compliance, and refunds.
Features
- AI‑driven duty engine that reads ACE data, classifies entries, and quantifies duty and refund exposure entry‑by‑entry
- Unified ledger aggregating every broker’s entries for searchable, auditable, and real‑time visibility
- Automated compliance risk scoring with CBP citation support for each product classification
- Refund detection and quantification with automated alerts and gain‑share recovery options
- One‑day onboarding via direct ACE connection, no custom integration needed
- Integrated document storage, matching, and audit‑ready citations for customs filings
- Scalable plans supporting up to 500 entries and $50 M import value per year, with enterprise options for larger volumes