Provides a no-code and low-code platform for building and deploying native WhatsApp applications that enable businesses to automate workflows, collect data, and engage users directly within the chat interface. By leveraging the WhatsApp Flows API, it eliminates the need for separate mobile apps, allowing businesses to streamline processes like bookings, registrations, and customer support while integrating seamlessly with CRMs and internal systems.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often struggle to engage customers effectively on WhatsApp, lacking tools to automate workflows, collect data, and create interactive experiences directly within the chat interface. Building native applications for WhatsApp requires coding expertise and can be time-consuming, hindering businesses from leveraging the platform's potential for customer engagement and process automation.
Solution
Peach provides a no-code and low-code platform that enables businesses to build and deploy native WhatsApp applications, automating workflows and enhancing user engagement within the chat interface. By leveraging the WhatsApp Flows API, Peach eliminates the need for separate mobile applications, allowing businesses to streamline processes such as bookings, registrations, and customer support. The platform offers a drag-and-drop app builder, pre-built templates, and integrations with CRMs and other internal systems, empowering businesses to create custom solutions without extensive coding. Peach enables businesses to launch marketing campaigns, set up automated alerts, and provide 1:1 chat support, creating a comprehensive WhatsApp Business platform.
Target Audience
Peach targets businesses of all sizes seeking to enhance customer engagement and automate workflows on WhatsApp, including marketing teams, customer support teams, and operations teams.
Features
- No-code app builder with a drag-and-drop interface for designing WhatsApp applications
- Pre-built templates for various use cases, including check-in, loan applications, spa bookings, restaurant ordering, and event registration
- Low-code options for adding validations, customizing screen transitions, and incorporating business logic using APIs
- Ability to collect various data types, including contact information, dates, times, quantity selections, and file uploads
- Options for sharing apps via broadcasts, unique URLs, QR codes, and API triggers
- Integrations with CRMs and other internal systems via APIs, Zapier, and direct connections
- Tools for launching marketing campaigns, setting up automated alerts, and providing 1:1 chat support