Nobi provides AI-powered semantic search and merchandising tools for e-commerce websites, helping shoppers find products based on intent rather than exact keywords. The platform includes AI-assisted customer support answers, one-click add-to-cart functionality, and personalized results, with customers reporting an average 21.7% increase in conversions. Setup requires only a single code snippet, and the interface can be customized to match a brand's existing look and feel.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional keyword-based site search often fails to understand user intent, returning irrelevant results and causing shoppers to abandon their searches. This leads to missed sales opportunities and a frustrating experience for customers who cannot easily find what they are looking for.
Solution
Nobi is an AI-powered semantic search and merchandising platform that interprets the meaning behind shopper queries, not just the literal words typed. It delivers highly relevant product results, supports natural-language questions, and provides instant AI-generated answers to common customer service inquiries. The platform includes merchandising controls that let brands pin bestsellers, boost seasonal items, and hide out-of-stock products, while personalization adapts results to each visitor's behavior. With a simple one-snippet installation, Nobi integrates quickly and can be themed to match a brand's fonts, colors, and voice, turning site search into a conversion driver.
Target Audience
Primary customers are e-commerce brands and online retailers of all sizes who want to improve site search relevance, increase conversion rates, and provide better product discovery experiences for their shoppers.
Features
- Semantic search engine that understands user intent and returns contextually relevant results for natural-language queries
- AI-powered customer support assistant that answers questions like return policies directly in the search interface with links to relevant pages
- Merchandising controls including pinned results, boosted seasonal picks, and hidden out-of-stock items for full curation
- One-click add-to-cart functionality that lets shoppers add products directly from search results
- Behavioral personalization that adapts result ordering based on individual visitor actions
- Insights and analytics dashboard for tracking search performance and customer behavior
- Fast setup via a single JavaScript snippet with full theming customization to match brand identity