Nara is an AI-powered digital sales associate that automates customer support and sales processes across various chat channels, including CRMs and social media. By handling order inquiries and providing tailored shopping advice, Nara increases monthly revenue by 22% while offering 24/7 support to small and medium-sized businesses.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
- Startup funding source · Source unavailable
- Startup funding source · Source unavailable
Founders
Product
Problem
Small and medium-sized businesses often struggle to provide comprehensive customer support and sales assistance across all online channels due to limited resources and the need for 24/7 availability. This can lead to missed sales opportunities and decreased customer satisfaction.
Solution
Nara offers an AI-powered digital sales associate that automates customer support and sales processes for SMBs across various chat channels, including CRMs, social media platforms, and websites. By integrating with existing platforms, Nara learns from available business data to provide tailored shopping advice, answer customer inquiries, and handle routine tasks such as order tracking, cancellations, and refunds. This allows businesses to provide instant, human-level support, increase customer engagement, and free up human employees to focus on higher-level tasks.
Target Audience
Nara primarily targets small and medium-sized businesses (SMBs) looking to automate their customer support and sales processes, increase sales, and improve customer satisfaction.
Features
- AI-powered chatbot that learns from various data sources, including websites, social media, and CRMs
- Omnichannel integration with popular chat platforms like Instagram DMs, Shopify, and email
- Automated handling of order tracking, cancellations, and refunds
- Personalized shopping recommendations based on customer preferences and purchase history
- 24/7 availability to answer customer questions and resolve support issues
- Analytics dashboard to track performance and identify areas for improvement
- API access for custom integrations