Kinect provides an AI-powered shopping assistant platform for ecommerce brands, helping shoppers find products, get answers, and make purchase decisions directly on product pages and storefronts. The platform includes an AI Sales Rep for conversational recommendations Wax and Dynamic Product Pages that surface relevant questions and answers beside products Sync. Kinect uses each brand's own catalog, product information, and policies to deliver answers in the brand's voice, enabling the experience to go live in a day.
Funding
Funding not disclosed
Founders
Product
Problem
Online shoppers often arrive at product pages with questions or uncertainty—whether a product fits, how it compares to alternatives, or if it suits their specific needs—and leave without buying when those questions go unanswered. Brands see the clicks and abandoned carts but miss the underlying questions that drive shopper hesitation, resulting in lost conversions from traffic they've already paid for.
Solution
Kinect provides AI-powered shopping guidance that helps ecommerce brands turn more of their existing traffic into customers. The platform includes an AI Sales Rep that converses with shoppers, recommends products, compares options, and answers questions in the brand's voice, plus Dynamic Product Pages that surface relevant questions and answers directly beside product details and purchase controls. Kinect draws from each brand's own catalog, product information, reviews, size guidance, and store policies, ensuring answers stay consistent with brand knowledge and tone. The experience is designed to live inside existing storefronts without a theme rebuild, with setup that can go live the same day and ongoing tuning based on real shopping conversations.
Target Audience
Primary customers are ecommerce brands and direct-to-consumer companies that want to improve conversion rates on their existing traffic, particularly those with substantial product catalogs and paid acquisition spend.
Features
- AI Sales Rep that understands shopper needs through conversational follow-up questions and recommends products with comparisons and clear explanations
- Dynamic Product Pages that surface context-aware questions and answers alongside product details, keeping shoppers at the decision point
- Integration with existing catalog, product information, reviews, size guidance, and store policies to ground responses in accurate brand data
- Voice tuning to match the brand's language, selling style, and recommendation approach
- No storefront rebuild required; the experience works within existing themes and purchase flows
- Measurement framework that reports engaged-shopper results separately from store-wide impact against baseline metrics