Co-Founder
Estera
Estera provides an AI receptionist platform that automatically handles inbound customer communication across phone and WhatsApp, answering calls in under five seconds and booking appointments 24/7. The platform supports over 90 languages, requires no code to set up in roughly three minutes, and includes a monthly performance report that identifies conversation gaps and offers one-click prompt improvements. It is designed for customer-facing businesses such as real estate agencies, hotels, restaurants, and medical practices.
- AI Agents
- Artificial Intelligence
- Hospitality & Travel Technology
- Software Only
Updated 4 days ago
Funding
Funding rounds are not available yet.
Founders
Product
Problem
Customer-facing businesses frequently miss revenue opportunities because phone calls go unanswered after hours and WhatsApp messages pile up without timely responses. Reservations, inquiries, and follow-ups fall through the cracks, not because teams don't care, but because there are only so many hours in the day.
Solution
Estera is an AI receptionist platform that automatically handles inbound customer communication across phone and WhatsApp. Estera Voice answers every call in under five seconds, takes messages, books appointments, and qualifies callers like a human receptionist but always available. Estera Concierge delivers instant WhatsApp replies, qualifies leads, and books appointments automatically while keeping full conversation context. The platform is configured for specific industries such as real estate, hotels, restaurants, and medical practices, with a setup time of roughly three minutes and no code required, ensuring no inquiry goes unanswered and no lead goes cold. On the first of every month, Estera reviews real calls and chats, shows where it answered well and where it got stuck, and writes the fixes for the user to apply in one click.
Target Audience
Primary customers are customer-facing businesses including real estate agencies, hotels and hospitality providers, restaurants and food service operations, and medical practices, as well as law firms, travel agencies, salons, and auto centers.
Features
- AI voice agent that answers calls 24/7 in under 5 seconds with natural conversation handling
- WhatsApp concierge that responds instantly, qualifies leads, and books appointments with full context retention
- Multilingual support for over 90 languages with no extra setup required
- Industry-specific configurations for real estate, hospitality, food service, medical practices, law firms, travel agencies, salons, and auto centers
- End-to-end automation from first message to confirmed booking, reducing missed calls and unanswered messages
- Monthly performance report that analyzes real conversations, counts unanswered questions, and provides one-click prompt improvements
- Call recordings and transcripts saved in one place for every conversation
- Integrations with Google Calendar, Shopify, WooCommerce, webhooks, and CRM systems, with GDPR-compliant data processing
- Setup completed in approximately 3 minutes without requiring a technical team or code