Coral provides an AI-powered patient intake automation platform that consolidates faxes, emails, and documents into a single intelligent queue, extracting data and syncing results directly to EHRs. The platform handles document extraction, eligibility verification, and qualification checks, reducing administrative overhead by up to 90% for healthcare providers. It is designed for DME, radiology, infusion, and specialty pharmacy workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Manual patient intake processes in healthcare are a structural bottleneck, causing high staff burnout and revenue leakage. Administrative tasks like processing faxes, verifying eligibility, and managing referrals scale linearly with risk, consuming time and limiting a provider's capacity to grow.
Solution
Coral provides an intelligent automation platform that streamlines the entire patient intake journey, from first touch to EHR sync. The platform consolidates faxes, emails, and CSVs into a single, intelligent queue, automatically tagging and sorting data at the source. It then automates document extraction, eligibility benefits checks, qualification, and missing information requests, with a human-in-the-loop review step to ensure accuracy. This converts fragmented data into a business outcome, helping more referrals convert into appointments faster and reducing administrative overhead by up to 90%.
Target Audience
Primary customers are healthcare providers and organizations, including DME suppliers, radiology practices, infusion centers, and specialty pharmacies, that need to scale their intake operations and reduce administrative burden.
Features
- Universal Inbox that consolidates faxes, emails, and CSVs into a single, intelligent queue with automatic tagging and sorting
- Automated document extraction, eligibility benefits verification, and patient qualification checks
- Direct EHR sync to push results seamlessly into existing workflows
- Custom workflow routing and deep integrations with EHR, e-fax, and physician portals
- Bank-grade security with AES-256 encryption at rest, TLS 1.2+ in transit, MFA, role-based permissions, and full audit logs
- High-accuracy AI models that only ship at 99%+ accuracy to ensure patient safety