Chain provides freight visibility and AI automation software designed to streamline logistics operations. The platform automates carrier communication, eliminates manual check calls using AI, and ensures real-time tracking updates. This results in improved operational efficiency, reduced manual workload, and enhanced compliance for shippers and brokers.
Funding
Funding not disclosed
Founders
Product
Problem
Freight brokerages and logistics providers often struggle with inefficient manual processes for tracking shipments and communicating with carriers, leading to wasted time, increased errors, and reduced productivity. Existing tracking systems can be clunky and lack real-time updates, requiring constant manual check calls and follow-ups.
Solution
Chain offers an AI-powered freight visibility and automation platform designed to streamline brokerage operations and improve efficiency. The platform automates tracking updates and carrier communications, eliminating the need for manual check calls and reducing errors. Chain integrates with existing TMS systems and other tools, providing real-time visibility and enabling seamless data sharing. By automating repetitive tasks and centralizing communication, Chain enables logistics teams to scale their operations without increasing headcount.
Target Audience
Chain is designed for freight brokerages, third-party logistics providers (3PLs), and other transportation companies seeking to automate operations, improve shipment visibility, and enhance communication with carriers.
Features
- AI-powered automation of tracking updates and carrier communication
- Real-time shipment visibility with accurate ETAs and geofence-triggered updates
- Integration with TMS systems and other logistics platforms via the Chain App Store
- Centralized communication platform for messaging and document sharing
- Automated carrier sourcing, vetting, and onboarding
- AI-driven carrier recommendations based on performance, lane history, and compliance
- Automated POD collection