Cartwheel provides delivery management software that integrates AI-optimized routing and auto-dispatch capabilities for both in-house and third-party drivers. This platform addresses the challenges of driver shortages and inefficient delivery operations, enabling businesses to increase delivery coverage by three times and achieve up to 27% cost savings.
Funding
$5.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses face challenges in managing last-mile delivery operations, including driver shortages, inefficient routing, and difficulty integrating in-house and third-party delivery fleets. These inefficiencies can lead to increased costs, reduced delivery coverage, and a negative impact on customer experience.
Solution
Cartwheel offers a hybrid delivery management platform that combines AI-powered routing, auto-dispatch capabilities, and seamless integration of both in-house and third-party drivers. The platform enables businesses to optimize their delivery operations, increase delivery coverage, and reduce costs. By providing a centralized platform for managing all delivery resources, Cartwheel helps businesses overcome driver shortages and ensure efficient order fulfillment. The system also enhances customer experience through features like real-time branded tracking and proof-of-delivery options.
Target Audience
Cartwheel primarily targets restaurant operators and courier companies seeking to optimize their delivery operations and improve customer satisfaction.
Features
- AI-optimized routing algorithms for efficient delivery routes
- Automated dispatch capabilities for streamlined order assignment
- Integration with third-party delivery providers for expanded coverage
- Real-time driver tracking and management
- Customizable branded tracking links for enhanced customer experience
- Proof-of-delivery features, including signature and image capture
- Driver app for iOS and Android with integrated maps and direct chat
- API access for integration with ordering apps, POS systems, and loyalty platforms