Trustmary is a unified platform that lets businesses collect NPS/CSAT scores, open‑ended feedback, and public reviews through a single branded survey delivered via email, SMS, QR code or website embed. The tool uses AI to analyze responses, generate sentiment dashboards, and automatically publish verified reviews on websites, social media and search engines with schema markup, boosting trust and SEO. Integrations with thousands of apps streamline workflow automation and keep teams notified of new insights.
Funding
$1.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Businesses often struggle to collect both actionable customer feedback and authentic public reviews efficiently, leading to missed insights, low response rates, and underutilized social proof in marketing and search visibility.
Solution
Trustmary provides a unified platform that combines feedback collection, review gathering, AI‑assisted analysis, and multi‑channel publishing into a single, automated 3‑in‑1 survey workflow. Customers receive short, branded surveys via email, SMS, QR codes, or website embeds, which capture satisfaction scores (NPS, CSAT), open‑ended comments, and consented reviews in one step. Collected data is processed with AI to generate actionable insights, sentiment reports, and trend dashboards, while verified reviews are automatically displayed on the business’s website, social media, and embedded with schema markup for enhanced visibility in traditional search and AI‑driven search tools. Integrations with CRMs, marketing automation, and communication apps streamline distribution and trigger notifications, enabling teams across the organization to act on feedback and leverage reviews as a growth asset.
Target Audience
Primary users are service‑oriented businesses and marketers who need to gather customer experience data and showcase authentic reviews to improve trust, conversion, and brand visibility across digital channels.
Features
- 3‑in‑1 survey that simultaneously records NPS/CSAT scores, open feedback, and public reviews
- AI‑powered analysis and customizable reporting dashboards for real‑time customer insight
- Automated distribution via email, SMS, QR code, link, and website embed with branding options
- Seamless integration with thousands of apps (CRM, marketing automation, Slack, Zapier, Make) for workflow automation
- Review widgets and schema‑marked widgets for website, social media, and search engine placement, boosting conversion and SEO
- Centralized review aggregation from Google, Facebook, Yelp, and other platforms with live sync
- Instant alerts and notifications for new responses, plus exportable PDF or live‑link reports