This company offers a platform for creating secure digital twins of physical assets and processes. Their platform aggregates data from various IT systems to enable collaboration, streamline processes, and improve operational efficiency through digital representation and simulation.
Funding
Funding not disclosed
Founders
Product
Problem
Car repair shops often struggle with time-consuming, non-invoiced tasks such as answering phone calls, taking notes, ordering parts, and creating quotes. Mechanics and service advisors spend considerable time on administrative work, detracting from billable repair time and overall shop efficiency. Managing client communication and maintaining accurate repair records also pose significant challenges.
Solution
PilotGo is an AI-powered digital assistant designed to streamline operations for car repair workshops. The platform automates tasks such as answering phone calls, scheduling appointments, and generating repair reports. PilotGo listens to conversations, records key information, and creates customer cards automatically. It also assists with parts ordering by reviewing catalogs, suggesting parts, and comparing prices. By automating these processes, PilotGo helps shops reclaim up to 40 hours per month, allowing mechanics and service advisors to focus on revenue-generating activities. The platform also improves client relationships through automated reminders, thank-you notes, and repair history tracking.
Target Audience
PilotGo targets car repair shops, service advisors, and mechanics seeking to automate administrative tasks, improve efficiency, and enhance client communication.
Features
- AI-powered phone answering and appointment scheduling
- Automatic note-taking and customer card creation during phone conversations
- Parts catalog review, price comparison, and parts ordering assistance
- Voice-enabled repair report generation with photo upload capabilities
- Automated client communication, including reminders and thank-you notes
- Mobile app for mechanics to record notes and upload photos directly to repair reports
- Integration with existing shop management systems
- Real-time repair documentation