Trinity is an AI receptionist built specifically for car dealerships, answering every call, text, and email 24/7 to book test drives and service appointments directly into the dealership's calendar. It integrates with existing dealership tools like DMS, email, and calendars, and provides daily reports and full conversation logs so teams only step in when a human is truly needed.
Funding
Funding not disclosed
Founders
Product
Problem
Car dealerships miss sales and service opportunities when they can't answer every call, text, or email promptly—especially outside business hours or during peak rushes. Leads go cold, voicemails pile up, and staff waste time on repetitive enquiries instead of focusing on selling cars.
Solution
Trinity is an AI receptionist built specifically for car dealerships, handling every inbound call, text, and email around the clock. It answers instantly, answers questions about stock, pricing, and vehicle history, and books test drives and service appointments directly into the dealership's calendar. Trinity integrates with the dealership's existing DMS, email, and calendar systems, and every conversation is logged and summarized in a daily report. The system forwards calls to the right person when needed, with context about who is calling and why, and flags anything that requires human attention.
Target Audience
Primary customers are car dealerships of all sizes—including independent used car lots and franchised dealers—that want to capture more leads and bookings without adding reception staff.
Features
- Answers every call, text, and email 24/7 with no per-call or per-lead charges
- Books test drives and service appointments directly into the dealership's calendar
- Integrates with live stock data from the DMS, email, and calendars for real-time accuracy
- Provides full conversation transcripts and summaries for every call, text, and email
- Sends daily reports showing what was booked, asked, and flagged for follow-up
- Forwards calls to the right person with caller identity and reason, and books a callback if no one picks up
- Handles overnight and after-hours enquiries so no lead goes cold
- Custom setup tailored to each dealership's opening hours, routing rules, and appointment policies