Trigz provides AI agents and automation tools that teams can deploy across chat widgets, WhatsApp, Instagram, Messenger, commerce platforms, Google Sheets, APIs, knowledge bases, and internal workspaces. Users can start with a single agent or automation and scale it to handle FAQs, product inquiries, lead capture, and sales routing, aiming to reduce repetitive requests by up to 40% and increase revenue opportunities by around 12%.
Funding
Funding not disclosed
Founders
Product
Problem
Teams handling customer support, e‑commerce, sales, and internal requests often face high volumes of repetitive questions and manual workflow steps, leading to slow response times, missed revenue opportunities, and inefficient use of human agents.
Solution
Trigz offers a modular platform that lets teams create AI‑driven conversational agents and automation workflows without extensive coding. Users can connect the agents to chat widgets, messaging apps, commerce platforms, Google Sheets, APIs, and internal knowledge bases, enabling the system to answer FAQs, capture leads, and follow up on abandoned carts. The platform supports trigger‑based flows that can route requests, update external systems, or notify team members, keeping humans in the loop when needed. Built‑in analytics provide measurable metrics on response speed, request reduction, and revenue impact, allowing teams to validate value in pilot deployments and scale automation confidently.
Target Audience
Primary customers are customer support, e‑commerce, sales, and operations teams in mid‑size to enterprise organizations seeking to automate high‑volume interactions while retaining control over AI behavior.
Features
- No‑code templates for common use cases such as support FAQs, lead qualification, and cart recovery
- Integration connectors for chat widgets, WhatsApp, Instagram, Messenger, e‑commerce platforms, Google Sheets, APIs, and internal knowledge bases
- AI‑powered agents that can answer, guide, recommend, and hand off to human operators
- Trigger‑based workflow automation to send messages, update systems, and route tasks
- Centralized knowledge configuration to ensure responses are grounded in approved content
- Analytics dashboard tracking response times, repetitive request reduction, handoff rates, and revenue lift