Trident develops AI-powered fraud investigation tools that enable banks and fintechs to reduce investigation times from days to minutes while cutting costs by 90%. Their technology enhances fraud detection efficiency and expands investigation capacity, ensuring that no case is left unattended amidst rising rates of fraud and scams.
Funding
$250K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
EFTPFounders
Product
Problem
Banks and fintechs face increasing rates of fraud and scams, leading to lengthy investigation times and high operational costs. Traditional fraud investigation processes often require days to resolve a single case, straining resources and potentially leaving many cases unaddressed.
Solution
Trident offers an AI-powered fraud investigation platform designed to significantly reduce investigation times and costs. By integrating with existing systems like in-app dispute forms and communication channels, Trident's AI tools automate case summarization and chargeback filing, enabling faster resolution of fraud disputes. The platform provides scalable fraud handling capabilities, ensuring that all cases are addressed, regardless of volume, and enhancing the efficiency of fraud detection models by streamlining remediation paths for false positives.
Target Audience
Trident's primary customers are banks and fintech companies seeking to improve their fraud investigation processes, reduce operational costs, and enhance customer experience.
Features
- AI-powered investigation platform for streamlining fraud case management
- Automated case summarization and chargeback filing
- Seamless integration with existing systems like Intercom, Zendesk, and case management platforms
- Scalable AI agents to handle high volumes of fraud cases
- Enhanced fraud detection efficiency through easier remediation of false positives
- Integration with communication channels and alert systems