Trellis
Trellis provides AI‑driven agents that automate guest communications, coordinate staff, and manage day‑to‑day operations for vacation‑rental businesses. The platform integrates with over 200 tools—such as booking systems, messaging apps, and property‑management software—to eliminate manual handoffs, reduce missed messages, and protect revenue as portfolios scale.
- Artificial Intelligence
- AI Agents
- Hospitality & Travel Technology
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Vacation‑rental operators must juggle dozens of tools—booking platforms, messaging apps, cleaning schedules, and vendor systems—leading to missed guest messages, coordination errors, and revenue loss as portfolios grow.
Solution
Trellis deploys AI‑driven agents that learn each property’s workflow and automate guest communications, staff coordination, and daily operational tasks across a unified integration layer. The agents connect to over 200 third‑party tools, handling everything from inquiry response and checkout messaging to cleaning dispatch and maintenance routing without manual handoffs. By centralizing and automating these processes, Trellis eliminates the “switchboard” role, reduces missed interactions, and ensures consistent service quality as the business scales. Operators can therefore focus on portfolio growth and hospitality rather than repetitive coordination work.
Target Audience
Primary customers are short‑term rental property managers and vacation‑rental operators who oversee multiple properties and rely on a fragmented tech stack for bookings, communications, and service coordination.
Features
- AI agents that autonomously manage end‑to‑end guest interactions, from inquiry to checkout
- Automated task routing for cleaning, maintenance, and vendor management based on real‑time data
- Seamless integration with 200+ booking systems, messaging platforms, and property‑management software
- Real‑time cross‑team coordination that updates staff and vendors without manual intervention
- Centralized dashboard that provides visibility into operations, task status, and communication logs
- Scalable automation that maintains service standards as the number of properties increases