TrayAway provides a Wi-Fi-enabled tracking and retrieval system for room service trays and trolleys, allowing hotel staff to monitor their location and status in real-time through an intuitive dashboard. This technology enhances hotel cleanliness and guest satisfaction by preventing dirty trays from cluttering hallways and improving staff efficiency in managing tray retrieval.
Funding
$830K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
In hotels, the presence of dirty room service trays and trolleys in hallways can negatively impact guest satisfaction and hotel cleanliness. Manually tracking and retrieving these items is inefficient, leading to delays and increased labor costs.
Solution
TrayAway offers a comprehensive solution for managing and retrieving room service trays and trolleys, utilizing Wi-Fi-enabled tracking devices and an intuitive dashboard. The system allows hotel staff to monitor the location and status of trays in real-time, enabling prompt retrieval and preventing hallway clutter. Guests can also request tray retrieval with a single click, enhancing the in-room dining experience. By automating the tracking process, TrayAway improves staff efficiency, reduces labor expenses, and ensures impeccable hotel cleanliness, ultimately elevating the guest experience.
Target Audience
The primary target audience includes hotels, resorts, and other hospitality businesses seeking to improve cleanliness, enhance guest satisfaction, and streamline room service operations.
Features
- Custom-branded, Wi-Fi-enabled tracking devices for trays and trolleys
- Real-time location and status monitoring via an intuitive dashboard
- Instant notifications to staff on computers, tablets, or phones
- Guest-initiated tray retrieval requests with a single click
- Workload management tools for assigning rooms to specific team members
- Performance metrics and reporting on retrieval requests, completion times, and wait times
- Staff accountability features for recording action items
- Contactless tray retrieval to improve hotel cleanliness