Traveloka is a cloud‑native platform that aggregates real‑time inventory from airlines, hotels, car rentals, transfers and activities, enabling users to search, book and manage end‑to‑end itineraries in a single interface. It provides AI‑driven price alerts, dynamic pricing, secure PCI‑DSS payment processing, automated amendment workflows, and a white‑label API for travel agencies and corporate travel managers.
Funding
Funding not disclosed
Founders
Product
Problem
Travelers often need to coordinate flights, accommodations, ground transport, and local activities across multiple disconnected websites or agencies, leading to fragmented itineraries, higher transaction costs, and increased risk of booking errors or missed opportunities for savings.
Solution
Traveloka offers a single, cloud‑native platform that aggregates real‑time inventory from global distribution systems, airline and hotel APIs, and local activity providers. A unified search interface lets users build end‑to‑end itineraries—flights, hotels, car rentals, airport transfers, and experiences—in minutes. The platform’s dynamic pricing engine and AI‑driven price‑alert service continuously monitor fare and rate fluctuations, surfacing the most cost‑effective options. Integrated payment processing, PCI‑DSS compliance, and tokenized data storage ensure secure transactions. Users can modify or cancel bookings through an automated workflow that updates all linked services instantly, while 24/7 multilingual support handles exceptions. A mobile app syncs the itinerary across devices, pushes real‑time notifications, and stores offline copies for low‑connectivity environments.
Target Audience
The primary users are leisure and business travelers who plan multi‑component trips, as well as travel agencies and corporate travel managers seeking a consolidated booking solution.
Features
- Unified search and booking engine covering flights, hotels, car rentals, airport transfers, and activities via RESTful APIs to GDS, OTA, and local supplier partners
- Real‑time inventory synchronization with low‑latency caching to guarantee up‑to‑the‑minute availability and pricing
- AI‑powered price‑alert and recommendation engine that predicts fare drops and suggests bundled savings
- Automated amendment workflow that propagates changes across all components of a multi‑leg itinerary without manual re‑entry
- Multi‑currency, multi‑language support with localized tax and fee calculations for global travelers
- Mobile SDK and native iOS/Android apps featuring push notifications, offline itinerary access, and QR‑code boarding passes
- Secure PCI‑DSS compliant payment gateway with tokenization, fraud detection, and support for major credit cards, e‑wallets, and regional payment methods
- Partner API (B2B) that allows travel agencies and corporate travel platforms to white‑label Traveloka’s inventory and booking flow