Trainn provides a no-code platform for creating product training videos and step-by-step documentation, enabling businesses to launch self-service Knowledge Bases and customer academies quickly. This solution addresses the challenge of inefficient customer education by allowing users to develop and manage training resources without relying on design or development teams.
Funding
$700K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Creating comprehensive customer training materials, such as product videos and step-by-step documentation, often requires significant time and resources, involving design and development teams. Traditional methods can be inefficient, leading to delays in launching self-service knowledge bases and customer academies. This can hinder customer onboarding, product adoption, and overall customer satisfaction.
Solution
Trainn is a no-code customer education platform that enables businesses to create and deploy product training videos, interactive guides, and knowledge bases without relying on specialized technical skills. The platform leverages AI-powered content authoring to automatically transform screen recordings into professional-quality product videos and step-by-step documentation. Users can launch branded, self-service knowledge bases and customer academies with courses, quizzes, and certifications, all within a week. Trainn also offers features for personalizing the learning experience, embedding knowledge bases within products, and tracking learner engagement through advanced analytics.
Target Audience
Trainn primarily targets customer-obsessed SaaS teams that need to efficiently create and manage customer education and training resources.
Features
- AI-powered content creation that automatically generates product videos with voiceovers, zooms, and captions from screen recordings.
- Automated creation of step-by-step documentation from screen recordings, which can be converted into interactive walkthroughs.
- No-code knowledge base builder with options for public or private access via SSO and SAML authentication.
- Customer academy functionality for creating, delivering, and managing customer training programs with assessments and certifications.
- Personalization features to tailor learning experiences based on user roles, teams, and company needs.
- In-app widget for embedding the knowledge base directly within the product.
- Advanced video and learner analytics to track engagement and improve training program effectiveness.
- Customizable branding options for the academy, including domain, login page, colors, and logos.