Tourmie is a digital guest experience platform that streamlines hotel and vacation rental operations by providing online check-in, a digital concierge, and a personalized guest app. This solution reduces guest wait times, minimizes repetitive inquiries, and enables property managers to increase revenue through upselling and partnerships with local service providers.
Funding
$150K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hotels and vacation rentals often struggle with time-consuming manual processes for guest check-in, answering repetitive inquiries, and providing personalized recommendations. Guests may experience delays, lack convenient access to information, and miss out on opportunities to enhance their stay.
Solution
Tourmie offers a digital guest experience platform designed to streamline operations and improve guest satisfaction. The platform provides online check-in, a digital concierge, and a personalized guest app, all accessible from any device. By automating tasks and centralizing information, Tourmie reduces guest wait times, minimizes repetitive inquiries, and empowers property managers to offer tailored services and recommendations. This all-in-one solution enhances the guest experience while increasing revenue opportunities through upselling and partnerships with local service providers.
Target Audience
Tourmie primarily targets hotels, resorts, vacation rentals, and property management agencies seeking to enhance the guest experience and streamline operations. The platform also caters to travel service providers looking to connect with a wider range of properties and increase sales.
Features
- Online check-in: Enables guests to check in 24/7, reducing wait times and improving the arrival experience.
- Digital guest guide: Provides guests with essential information about the property, amenities, and local area.
- Digital concierge: Offers guests on-demand assistance, including ancillary service bookings, requests, and live chat support.
- Outsourcing partners: Connects properties with local businesses to offer guests a wider range of services and generate commission revenue.
- Area guide: Allows properties to create custom guides with local recommendations.
- Guest request management: Streamlines the process of receiving and fulfilling guest requests.
- Personalized guest app: Provides a branded, mobile-friendly interface for guests to access all platform features.