Touch Stay provides digital guidebooks for vacation rental managers, allowing them to create and share customized trip content accessible via smartphones, tablets, or PCs. This solution reduces guest inquiries by centralizing essential information, enhancing the overall customer experience and operational efficiency.
Funding
$657.2K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Vacation rental managers often rely on outdated printed booklets or complex PDFs to provide essential property information to guests. These methods are inefficient, costly to update, and fail to deliver a modern, engaging guest experience, leading to frequent guest inquiries and operational inefficiencies.
Solution
Touch Stay offers digital guidebooks for vacation rental managers, providing a centralized platform to create and share customized trip content accessible on smartphones, tablets, or PCs. By replacing traditional paper-based guides with interactive digital versions, Touch Stay reduces guest inquiries by providing readily available answers to common questions. The platform allows managers to create branded, multimedia-rich guides with features like embedded forms, videos, and maps, enhancing the overall guest experience and streamlining operations.
Target Audience
The primary target audience includes vacation rental managers, property management companies, and owners of short-term rental properties seeking to improve guest communication and streamline operations.
Features
- Easy content creation with a step-by-step process for adding recommendations and property information
- Brandable design options to incorporate logos, fonts, and brand colors
- Multimedia support for embedding images, virtual tours, and videos
- Email capture functionality to gather guest contact information
- Automated email and text messaging for scheduled guest communication
- Third-party embeds for integrating forms, playlists, and payment capture
- PMS integrations for operational efficiencies
- Data dashboard to track guidebook usage and gather insights
- QR code generator for easy access to the digital guidebook
- Multi-language support