Totoko is an AI‑driven platform that streamlines the home‑appliance purchase process for Delhi NCR residents by recommending 2‑3 suitable products and negotiating the lowest genuine price across a network of 80+ verified sellers. The service includes end‑to‑end logistics—delivery, professional installation, and exchange coordination—managed through a single customer liaison.
Funding
Funding not disclosed
Founders
Product
Problem
Consumers in Delhi NCR face fragmented appliance purchasing: showrooms push limited stock, online platforms ship outdated models, prices vary widely, and coordinating delivery, installation, and exchanges requires multiple contacts and follow‑ups.
Solution
Totoko offers an AI‑driven platform that centralizes the entire home‑appliance buying journey. Users submit their requirements, and the system generates a short list of 2‑3 products that match the home’s needs, not just current showroom inventory. Totoko then negotiates with a network of over 80 verified sellers to secure the lowest genuine price, guaranteeing the best deal. The service includes end‑to‑end logistics—delivery, installation, and exchange coordination—handled through a single point of contact, eliminating the typical hassle and uncertainty.
Target Audience
Primary customers are residential consumers in Delhi NCR seeking to purchase major home appliances such as refrigerators, washing machines, and air conditioners, as well as real‑estate developers and property managers who require coordinated appliance provisioning for multiple units.
Features
- AI-powered recommendation engine that filters options based on usage patterns, budget, brand preference, and specific feature criteria
- Real‑time price negotiation across a network of 80+ verified distributors, multi‑brand chains, and authorized sellers
- Guaranteed lowest genuine price with a transparent price‑match guarantee
- Integrated logistics management covering delivery scheduling, professional installation, and exchange handling with one customer liaison
- Expert support throughout the process, providing personalized advice and answering product‑specific queries
- Consolidated reporting dashboard for customers to track order status, installation appointments, and post‑sale service requests