Toku offers a cloud‑based communications platform that unifies programmable voice, messaging, and AI capabilities for enterprises expanding in APAC. Its APIs and in‑app SDK provide high‑quality, low‑latency calls, number‑masking for privacy, and AI‑driven language models tailored to regional dialects, while integrating with tools like Microsoft Teams and Zoom. The solution enables scalable, omnichannel customer engagement with built‑in analytics and compliance features for data security.
Funding
$5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
BVFounders
Product
Problem
Enterprises operating in the APAC region often struggle to deliver consistent, multilingual customer interactions across multiple channels, while maintaining privacy, scalability, and integration with existing tools. Fragmented communication stacks and lack of region‑specific language support increase operational costs and reduce customer satisfaction.
Solution
Toku provides a cloud‑based communications platform that unifies voice, messaging, and AI capabilities for businesses expanding in APAC. Its suite includes programmable voice and messaging APIs, in‑app calling SDKs, number‑masking for privacy, and AI‑driven language and accent models tailored to regional dialects. The platform integrates with popular collaboration tools such as Microsoft Teams and Zoom, and offers a programmable interface for seamless embedding into existing applications and contact‑center workflows. By delivering high‑quality, low‑latency connectivity across APAC markets, Toku enables companies to scale omnichannel customer engagement while protecting user data and reducing reliance on legacy telephony infrastructure.
Target Audience
Target customers are mid‑size to large enterprises in APAC that require omnichannel customer support, fintech platforms, ride‑hailing or sharing‑economy services, and any business seeking to embed voice and messaging capabilities with regional AI language support.
Features
- Programmable Voice and Messaging APIs for custom integration into apps, platforms, or contact‑center solutions
- In‑app Voice SDK with high‑quality call connectivity, PSTN failover, and number‑masking for privacy
- AI language models optimized for APAC languages and accents to power conversational AI and voice agents
- Seamless integration with Microsoft Teams, Zoom Phone, and other enterprise communication tools
- Scalable cloud architecture with regional redundancy ensuring low latency and reliable call quality across APAC markets
- Built‑in analytics, call insights, and AI sentiment analysis for real‑time performance monitoring
- Compliance‑ready features such as secure data handling, GDPR/PDPA support, and configurable privacy controls