TIPMO provides hotels, resorts, golf courses and restaurants with a branded, NFC‑powered cashless tipping platform that lets guests tip staff by tapping a phone to a custom tag, with payments processed via Apple Pay or Google Pay in seconds. The system requires no POS integration or IT work, deploying in days, and delivers instant payouts to workers plus real‑time analytics and performance ratings for property managers, driving higher tip volumes and reduced staff churn.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality venues often rely on cash transactions for gratuities, which creates friction for guests, limits tip amounts, and makes it difficult for managers to track staff performance and earnings. The manual handling of cash also contributes to staff turnover and provides little insight into service quality.
Solution
TIPMO offers a cashless tipping platform that uses custom‑branded NFC tags assigned to individual employees. Guests simply tap their smartphones on a tag, which opens a browser‑based payment screen that accepts Apple Pay or Google Pay, completing the tip in seconds without requiring a dedicated app. The system operates independently of existing point‑of‑sale hardware, allowing deployment in a matter of days with no IT integration. Once a tip is processed, funds are transferred instantly to the worker’s digital wallet, and the transaction data are streamed to a cloud analytics dashboard for property managers. The platform also captures optional guest ratings linked to each staff member, providing real‑time performance insights that can inform staffing decisions and improve employee retention.
Target Audience
Primary customers are hotels, resorts, golf courses, and restaurants that seek to modernize gratuity handling and improve staff satisfaction through cashless tipping.
Features
- NFC‑enabled, custom‑branded tags that uniquely identify each staff member and can be mounted in various form‑factor housings
- Browser‑based tipping interface that launches on tap, requiring no app download or user account
- Support for Apple Pay and Google Pay, enabling secure payments in under ten seconds
- Instant payout options to a worker’s digital wallet, with multiple withdrawal methods available
- Real‑time analytics dashboard delivering tip volume, payout history, and guest rating metrics to property managers
- Integrated guest rating system tied to individual staff profiles for performance monitoring
- Zero‑IT deployment process that completes in days without POS integration or additional software installation