Tiledesk provides a no-code, open-source AI Operating System for building and deploying enterprise Agentic-AI solutions. This platform enables users to automate workflows across customer support, information retrieval, and operations using multi-agents and customizable knowledge bases. It supports multichannel deployment and offers on-premise options for data sovereignty and integration with local LLMs.
Funding
$50K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TTFounders
Product
Problem
Many businesses struggle with inefficient customer support and internal workflows, leading to slow response times, high operational costs, and reduced productivity. Traditional methods often require extensive coding and manual intervention, making it difficult to automate processes and manage inquiries effectively.
Solution
Tiledesk offers a no-code platform for building customizable AI agents that automate customer support and internal business operations. By training AI on user data, the platform enables businesses to autonomously manage inquiries, streamline workflows, and enhance engagement. The visual AI builder allows users to create sophisticated AI workflows using a drag-and-drop interface, while the AI Agent & Knowledge Base feature provides instant support across multiple channels. Tiledesk bridges the gap between AI and human interaction by seamlessly escalating complex issues from AI to human employees and vice versa.
Target Audience
Tiledesk targets businesses across various industries, including e-commerce, healthcare, financial services, and education, seeking to automate customer support, enhance internal workflows, and improve overall efficiency.
Features
- Visual AI Builder: Create advanced AI solutions without coding using an intuitive drag-and-drop interface.
- AI Agent & Knowledge Base: Automate routines with AI trained on your data for accurate and consistent responses.
- Multichannel Support: Provide instant support across various channels, including WhatsApp and Facebook Messenger.
- Seamless Tech Stack Compatibility: Integrate with existing live agent consoles and VoIP systems.
- On-Premise Deployment: Deploy on-site using the open core platform for full data control and privacy.
- Single Sign-On (SSO) Integration: Simplify user access and enhance security with unified authentication.
- Community AI Templates: Discover and share chatbots easily with one-click integration.