The startup offers a platform that enhances customer engagement through personalized conversational experiences, utilizing advanced natural language processing techniques. This approach addresses the challenge of creating meaningful interactions that resonate with individual users, thereby improving brand loyalty and customer satisfaction.
Funding
$12M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many marketing campaigns struggle to create personalized and engaging experiences for customers across various digital channels. Traditional marketing methods often lack the ability to understand individual customer needs and preferences, leading to generic interactions and reduced customer loyalty.
Solution
Tildei offers a conversational AI platform that enables marketers to build AI agents capable of engaging customers in personalized conversations across multiple channels, including Instagram DM, WhatsApp, and Shopify stores. The platform allows marketers to train AI agents with brand-specific knowledge, enabling them to answer customer questions, provide product recommendations, and guide customers through the purchase process. By leveraging AI, Tildei helps businesses create tailored experiences that foster stronger customer relationships, increase conversions, and gather valuable customer data for ongoing optimization. The no-code platform empowers marketers to easily design and deploy conversational campaigns without requiring extensive technical expertise.
Target Audience
Tildei primarily targets marketing teams and e-commerce businesses seeking to enhance customer engagement, personalize interactions, and drive conversions through AI-powered conversational experiences.
Features
- No-code conversation builder for designing custom conversational flows
- AI agents that learn brand knowledge to provide intelligent and relevant responses
- Integration with various channels, including Instagram DM, WhatsApp, Shopify, and websites
- Customizable templates for quickly launching conversational campaigns
- Real-time data collection and analytics to optimize conversation performance
- Ability to create conversational quizzes, offers, recommendations, and gather ratings/reviews
- Live chat takeover feature for human agents to intervene when needed
- Integration with CDP, CRM, and other marketing stack tools