TicketSearch provides a self-managed ticketing platform that enables organizations to sell tickets, memberships, and merchandise while managing customer relations through a customizable interface and integrated CRM. The platform addresses the inefficiencies in traditional ticketing systems by offering real-time sales tracking, daily revenue deposits, and advanced features like dynamic pricing and social distancing seat maps.
Funding
Funding not disclosed
Founders
Product
Problem
Many organizations face challenges with traditional ticketing systems, including inefficient sales tracking, delayed revenue deposits, limited customization options, and difficulties in managing customer relationships. These systems often lack the flexibility needed to accommodate diverse event types and specific organizational needs.
Solution
TicketSearch is a comprehensive ticketing and event management platform designed to empower organizations with a self-managed solution for selling tickets, memberships, and merchandise. The platform provides real-time sales tracking and daily revenue deposits, giving organizations greater control over their finances. With a customizable interface and integrated CRM, TicketSearch enables businesses to tailor the ticketing process to their brand and manage customer interactions effectively. The platform supports a wide range of events, from workshops and music gigs to theater productions and sports events, offering features like dynamic pricing, social distancing seat maps, and cross-selling capabilities to maximize revenue and enhance the customer experience.
Target Audience
TicketSearch is designed for organizations of all sizes, including venues, event promoters, theaters, schools, and sports clubs, that need a flexible and customizable ticketing solution.
Features
- Customizable online sales portal with options to use custom fonts, colors, images, and messaging
- Interactive seat map builder with drag-and-drop functionality, seat views, and accessibility considerations
- Mobile ticket scanning app for iOS and Android with barcode and QR code support, live statistics, and customer search
- Integrated CRM for managing customer data, communications, and relationships
- Marketing tools including social media integration, promo code generation, and integration with Mailchimp and Google Analytics
- Financial reporting with up to 28 standard reports, integration with Tableau, and customizable taxes and charges
- Support for various ticket types including "Pay What You Want" tickets, gift vouchers, memberships, subscriptions, and donations
- API integration for connecting with existing business systems and third-party services like Zoom and Artifax
- Automated features for COVID-19 requirements, including social distancing seat maps and ticket holder information collection
- Fast setup wizard for quickly building events and activities