Provides a Salesforce-powered hospitality platform that centralizes customer data, streamlines group bookings, and automates sales and catering operations. It addresses inefficiencies in B2B sales, event management, and direct bookings by integrating tools for real-time availability, performance analytics, and workflow optimization, resulting in improved sales productivity and profitability for hotels and management companies.
Funding
$15.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hotels and management companies often struggle with fragmented data, inefficient sales processes, and underutilized event spaces, leading to lost revenue opportunities and reduced profitability. Managing group bookings, B2B sales, and meetings & events requires significant manual effort and coordination across multiple systems. This complexity hinders sales teams, limits direct booking potential, and makes it difficult to gain a real-time view of operations.
Solution
Thynk provides a hospitality commercial platform powered by Salesforce CRM that centralizes customer data, streamlines sales and catering operations, and automates key workflows. The platform offers modules for managing meetings & events, group bookings, B2B sales, inquiries & distribution, and direct bookings, all integrated with a hospitality CRM and analytics tools. By harnessing data and optimizing workflows, Thynk enables hotels to boost sales productivity, enhance profitability, and improve customer lifetime value. The platform's connectivity suite integrates with existing property management systems (PMS) to eliminate data silos and provide a comprehensive view of hotel operations.
Target Audience
Thynk primarily targets hotel groups, resorts, management companies, and venues seeking to optimize their commercial operations, increase sales productivity, and enhance profitability through a unified, data-driven platform.
Features
- Hospitality CRM powered by Salesforce for centralized customer data management
- Sales & Catering module for quoting, selling, and managing on-property events with automated document creation
- Group Bookings module to streamline booking for group rooms and track quantities throughout the booking lifecycle
- B2B Sales tools to foster account-driven direct sales and monitor sales team performance
- Inquiries & Distribution module to streamline responses to leads and enhance retention and conversion rates
- Direct Booking Engine with real-time room and space availability for seamless website integration
- Analytics dashboards for real-time insights into win rates, forecast accuracy, and sales productivity
- Connect suite for seamless integration with existing PMS and other hospitality systems
- Thynk University providing knowledge and training resources