Thub provides a patient‑interaction platform that captures inbound demand, reduces walk‑aways, and streamlines scheduling, billing, and collections across the entire care journey. By visualizing friction points and automating follow‑ups, it helps high‑volume clinics keep chairs filled, recover canceled capacity, and improve payment flow without adding operational strain.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often lose patient appointments due to long wait times, missed follow‑ups, and fragmented billing processes, leading to empty chairs, reduced revenue, and disrupted continuity of care.
Solution
Thub offers a patient‑experience platform that captures inbound demand in real time, surfaces friction points across the care journey, and automates scheduling, billing, and collections. The system provides a unified view of each interaction, explains why delays occur, and guides staff to act promptly, turning inquiries into booked visits and reducing cancellations. By streamlining communication and payment workflows, Thub helps clinics keep chairs filled, recover lost capacity, and maintain predictable revenue without adding operational strain.
Target Audience
Primary customers are high‑volume outpatient clinics, urgent care centers, and specialty practices that need to optimize patient flow and revenue cycle management.
Features
- Real‑time demand capture that logs patient inquiries from phone, web, and chat channels
- Automated appointment scheduling with reminders to lower no‑show rates
- Integrated billing and collections module that consolidates invoices, payment plans, and follow‑up communications
- Analytics dashboard that visualizes friction points, predicts capacity gaps, and measures outcome impact
- Workflow engine that triggers consistent follow‑up actions for missed or delayed responses
- Seamless integration with existing EHR and practice management systems via APIs