Thinknetic provides AI‑driven voice and SMS agents that automate patient outreach, appointment reminders, medication guidance, and pre‑visit education for hospitals and clinics. The HIPAA‑compliant digital workers handle routine care coordination and revenue cycle tasks, reducing no‑shows and speeding collections while allowing clinical staff to focus on higher‑value care.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often struggle with high patient no-show rates, fragmented communication, and time‑consuming revenue cycle tasks, leading to reduced care coordination, lower medication adherence, and delayed collections.
Solution
Thinknetic offers a suite of AI‑driven digital workers that interact with patients via voice calls and SMS to automate outreach, appointment reminders, medication guidance, and pre‑visit education. These agents operate within HIPAA‑compliant environments, handling routine care coordination and revenue cycle management tasks while preserving a compassionate, patient‑centered experience. By offloading repetitive interactions to AI, clinical staff can focus on higher‑value care, improving overall health outcomes and accelerating payment collection.
Target Audience
Primary customers are hospitals, health systems, and outpatient clinics seeking to improve patient engagement, care coordination, and revenue cycle efficiency.
Features
- Voice and SMS AI agents that deliver condition‑aware outreach for care follow‑up and medication adherence
- Automated appointment confirmation and reminder calls to reduce no‑show rates
- Pre‑visit education and barrier identification to prepare patients for upcoming procedures
- HIPAA‑compliant AI specialist for revenue cycle management, accelerating collections and payments
- Scalable digital workforce that integrates with existing health IT systems to augment human staff
- Empathetic conversational design ensuring patient interactions feel personalized and supportive