Tappi
TAPPI provides a digital loyalty platform that lets local businesses create stamp cards, points programs, tiers, prepaid cards, memberships, multipass packs, and coupons that live directly inside customers' Apple and Google Wallets. Customers tap an NFC chip or scan a QR code to join and earn rewards without downloading a separate app, while the platform automates review collection and provides a unified dashboard for managing loyalty, customer data, and reputation.
- Marketing Technology
- Retail Technology
- Software Only
- Artificial Intelligence
- Commerce & Shopping
Funding
Founders
Founder details are not available yet.
Product
Problem
Old-school loyalty systems fail local businesses: paper cards get lost in wallets, customers rarely download a separate app just to earn rewards, and staff forget to ask for reviews. As a result, one-time visitors never return, and businesses miss the social proof that drives new foot traffic.
Solution
TAPPI provides a digital loyalty engine that lives inside Apple and Google Wallet, eliminating the need for customers to download a separate app. Businesses deploy NFC chips or QR codes on their counters; when customers tap or scan, their loyalty card is instantly saved to their phone's wallet. The platform supports seven loyalty program types—stamp cards, points, tiers, prepaid cards, memberships, multipass packs, and coupons—all updating automatically on each visit. TAPPI also automates review collection by prompting happy customers to leave public reviews on Google or Tripadvisor while routing complaints privately to the business first. All loyalty activity, customer data, and review performance are managed through a single dashboard, giving business owners a complete view of their reputation and customer behavior without extra work for their team. The platform also includes geopush notifications, referrals, and automatic rewards triggered by visits, spend, or birthdays.
Target Audience
Primary customers are local businesses such as cafés, restaurants, bars, salons, gyms, and retail shops that want to increase customer retention, collect more online reviews, and build a loyal customer base without investing in complex or expensive loyalty software.
Features
- Digital stamp cards, tiered loyalty levels (Bronze, Silver, Gold), prepaid wallet cards, memberships, multipass packs, and coupons—all stored in Apple Wallet and Google Wallet with automatic updates on each visit
- NFC chip and QR code check-in that requires no app opening—customers simply tap their phone to the chip to start a visit
- Automated review funnel that directs satisfied customers to Google or Tripadvisor and captures negative feedback privately before it goes public
- Geopush notifications and automated rewards triggered by visits, spending milestones, or birthdays to drive repeat foot traffic
- Referral system with shareable personal links and QR codes that turns loyal customers into a marketing channel
- Unified dashboard for reputation management, customer data, loyalty program configuration, and marketing tools in one place
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