Northway provides AI-powered operational partner services for B2B companies with annual revenues between R$15M and R$50M in Brazil. Its AI agents execute complete workflows across commercial, prospecting, collections, purchasing, and support functions, with human validation reserved for critical decisions. The company offers a free diagnostic assessment to prospective clients.
Funding
Funding not disclosed
Founders
Product
Problem
Mid-sized B2B companies in Brazil with annual revenues between R$15M and R$50M often struggle to scale their operations efficiently, facing fragmented processes across commercial, prospecting, collections, purchasing, and support functions. These companies typically lack the resources to build sophisticated automation infrastructure internally, leaving them reliant on manual workflows that are slow, error-prone, and difficult to manage as they grow.
Solution
Northway operates as an AI-powered operational partner for B2B companies, deploying autonomous AI agents that execute complete end-to-end workflows across multiple business functions. Rather than providing point solutions or simple chatbots, Northway's agents manage entire journeys—from initial prospecting through collections and support—with governance frameworks ensuring human validation only at decision points that require judgment. The company positions itself as a partner rather than a tool provider, taking responsibility for operational execution and outcomes. Northway also offers a free diagnostic assessment to help prospective clients identify areas where AI agents can have the most immediate impact on their operations.
Target Audience
Primary customers are B2B companies in Brazil with annual revenues between R$15 million and R$50 million, particularly those seeking to outsource operational execution across commercial, financial, and support functions to AI agents.
Features
- AI agents that execute full journeys end-to-end across commercial, prospecting, collections, purchasing, and support functions
- Governance framework with human validation embedded only for high-stakes decisions
- Simulation of an operations team rather than isolated task automation, delivering partner-level operational ownership
- Free diagnostic assessment to identify high-impact AI implementation opportunities for prospective clients
- Focused technology approach tailored to the specific scale and operational complexity of R$15M–R$50M B2B companies in Brazil