The List is a text‑based concierge service that secures restaurant reservations on behalf of users. By simply texting the desired venue, date, and party size, its AI extracts the details, books an open table instantly, monitors wait‑lists for openings, or places a live call to the restaurant when online booking isn’t available, then confirms the reservation via text.
Funding
Funding not disclosed
Founders
Product
Problem
Securing restaurant reservations often requires navigating multiple booking platforms, waiting for cancellations, or making time‑consuming phone calls, which can be especially frustrating for popular venues that lack online booking options.
Solution
The List offers an AI‑driven concierge that operates entirely through SMS, allowing users to request a restaurant, date, time, and party size via a simple text. The service parses the request, attempts an immediate reservation through the user's Resy account, continuously monitors fully booked restaurants for openings, and, when necessary, places an AI‑generated phone call to the venue on the user's behalf. Users receive confirmation texts once a table is secured, eliminating the need to switch apps or manually call restaurants. The concierge runs automatically, keeping the Resy connection active until the user disconnects, and handles all communication through familiar messaging channels.
Target Audience
Primary users are busy diners who prefer texting over apps and need a reliable way to obtain reservations at high‑demand restaurants, including individuals and small groups seeking personal dining experiences.
Features
- SMS‑based interface that requires no app installation, enabling reservation requests directly from the user's messaging app
- Natural language processing to extract restaurant name, date, time, and party size from free‑form text messages
- Real‑time booking via the user's Resy account, with automatic handling of changes, cancellations, and watch‑list monitoring for fully booked venues
- AI‑powered voice calls that contact restaurants lacking online booking, conduct the reservation dialogue, and confirm the booking under the user's name
- Continuous monitoring of waitlists, automatically securing a table when a cancellation becomes available without further user action
- Secure storage and encryption of Resy credentials, with the ability to disconnect and wipe data instantly via a simple text command