Thankly
Thankly provides a full-stack platform that turns AI conversations into branded shopping experiences inside ChatGPT, Claude, Gemini, Muse, and Dots. The platform connects live product catalogs to conversational AI with brand voice controls, governed APIs, and flexible checkout options, while also enabling deployment as an AI shopping assistant on a brand's own domain.
- Commerce & Shopping
- AI Agents
- Artificial Intelligence
- Retail Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Brands face growing pressure to reach shoppers inside conversational AI platforms like ChatGPT, Claude, and Gemini, yet exposing a simple product feed to an AI is insufficient. Without proper structure, governance, and brand control, AI-driven commerce suffers from hallucinated SKUs, stale inventory, inconsistent brand messaging, and limited oversight over what the assistant says or recommends.
Solution
Thankly provides a full stack layer that sits above basic MCP servers to turn AI conversations into branded shopping experiences. The platform combines ontology, recommendations, UI, brand voice, guardrails, memory, and governance into one system that connects a company's live catalog to conversational AI. Shoppers can discover, compare, and complete purchases within the AI chat interface or be directed to the brand's own website for checkout. Thankly also enables deployment of the same assistant as an AI shopping experience on a brand's own domain, such as ai.website.com, built around each customer's intent.
Target Audience
Primary customers are e-commerce brands and retail organizations seeking to establish branded, governed shopping experiences inside major AI chat platforms and on their own web properties.
Features
- Recommendations drawn from live product catalogs and real-time availability, never stale feeds or hallucinated SKUs
- Brand personality, tone, and rules applied to every reply with controls over what the app may say, show, and do
- Flexible checkout options allowing purchase completion either inside ChatGPT or on the brand's own website
- Governed APIs that let merchandising and AI teams control what the experience knows, recommends, and does, deployable in the brand's cloud or Thankly's infrastructure
- Support for deployment across ChatGPT, Gemini, Claude, Muse, and Dots, plus the brand's own website or a dedicated subdomain