Textpro provides an AI-powered conversational interface that lets users order food, purchase tickets, and book travel directly within messaging platforms such as Messenger, WhatsApp, and SMS. The system interprets natural‑language requests, connects to providers like Grubhub, Ticketmaster, and airline carriers, and completes payment and loyalty point accrual without requiring separate logins.
Funding
Funding not disclosed
Founders
Product
Problem
Consumers must navigate separate apps and logins to order food, purchase event tickets, or book travel, creating friction and consuming valuable time. This fragmented experience hampers seamless purchasing and reduces user engagement on messaging platforms.
Solution
Textpro delivers an AI‑driven conversational interface that operates within popular messaging services such as Messenger, Instagram, Telegram, WhatsApp, and SMS. Users issue natural‑language commands (e.g., “I want two Celtics tickets” or “Book a flight to Miami”), and the platform interprets intent, selects the appropriate provider, and completes the transaction without requiring additional logins. Backend integrations connect directly to food‑delivery networks (Grubhub, Instacart), ticketing platforms (Ticketmaster), airline reservation systems (United, JetBlue, Spirit), and hotel chains (Marriott, Westin, Hilton). The service handles authentication, payment processing, and order confirmation within the chat flow, while aggregating loyalty points that can be redeemed across categories. All interactions are secured via industry‑standard encryption and Stripe payment handling, providing a frictionless end‑to‑end ordering experience.
Target Audience
The primary users are consumers who regularly order food, tickets, or travel and prefer to do so through messaging apps, as well as businesses that want to embed conversational commerce into their existing communication channels.
Features
- Natural language understanding engine that extracts order intent and relevant parameters from chat messages
- API connectors to major food‑delivery, ticketing, airline, and hotel providers for real‑time inventory and pricing
- Multi‑channel deployment across Messenger, Instagram, Telegram, WhatsApp, and SMS with no separate app download
- Seamless credential delegation that eliminates user‑managed logins for each partner service
- Integrated loyalty‑point system that accrues rewards from travel bookings and applies them to food or grocery orders
- Secure payment workflow powered by Stripe, including tokenized card storage and PCI‑compliant processing
- Real‑time order status notifications and a personal dashboard for viewing past transactions and managing preferences