Text Groove provides a web‑based SMS platform that lets businesses use their existing phone numbers to send and receive text messages with customers. Users can manage conversations from any desktop or mobile device, leveraging automation tools to reply instantly or schedule messages, and gather real‑time feedback.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses and broadcasters often rely on separate, costly SMS services or need to acquire new phone numbers to communicate with customers, creating fragmented channels and higher expenses. This limits timely engagement, feedback collection, and efficient notifications for appointments, deliveries, or audience interaction.
Solution
Text Groove offers a web‑based SMS platform that converts any existing landline, toll‑free, or VoIP number into a two‑way texting channel. Users can send and receive messages through an intuitive web app accessible on desktop or mobile devices. The service includes automation tools for instant replies, scheduled messages, and bulk notifications, reducing manual effort and response times. Real‑time feedback is displayed instantly, allowing businesses to monitor and act on customer comments promptly. By leveraging the familiar number, brands maintain continuity with their audience while benefiting from high engagement rates, as 98% of texts are read.
Target Audience
Primary customers are radio and TV broadcasters, as well as businesses such as retail, service providers, and logistics companies that need to communicate with customers via SMS using their existing phone numbers.
Features
- Enables two‑way SMS on any existing phone number (landline, toll‑free, VoIP) without additional hardware
- Web dashboard for sending, receiving, and managing conversations from any device
- Automation workflows for instant replies, scheduled broadcasts, and bulk notifications
- Real‑time feedback view with the ability to reply directly within the platform
- Use‑case templates for appointment reminders, pick‑up alerts, delivery updates, and audience engagement
- High engagement metrics: 98% read rate and average of 100+ texts handled per user daily