nTern provides a B2B technology solution that enables retailers to systematically recover products for reuse or resale, enhancing inventory control and reducing reliance on new materials. This approach creates new revenue streams while fostering customer loyalty through responsible waste management practices.
Funding
Funding not disclosed
Founders
Product
Problem
Retailers face challenges in managing product returns and end-of-life inventory, leading to waste, lost revenue, and increased reliance on new materials. Traditional disposal methods lack transparency and fail to capture the residual value of returned or used goods.
Solution
nTern provides a SaaS platform that enables retailers to implement and manage circular economy initiatives, specifically focused on product recovery for reuse or resale. The platform facilitates trade-in programs, allowing customers to return used products in exchange for rewards, fostering brand loyalty and driving direct-to-consumer revenue. nTern helps retailers recapture value through resale, recycling, or repair, reducing supply chain risks and reliance on virgin materials. The platform also provides data insights into customer behavior and program performance, enabling retailers to optimize their circular economy strategies.
Target Audience
nTern targets retailers of all sizes, from SMEs to large enterprises, across various industries, including apparel, electronics, and consumer goods, who are looking to implement circular economy practices and improve sustainability.
Features
- Brand-owned trade-in solution with integrated tracking and logistics
- Customer reward system to incentivize product returns and build loyalty
- Support for resale, recycling, and repair processes to maximize product lifecycle
- Data analytics dashboard to track program performance and customer behavior
- Integration with Shippo for reverse logistics management
- Partner network for resale fulfillment, refurbishment, repair, recycling, and donation services
- White-label solution compatible with existing website platforms
- Support for various product categories, including textiles, toys, and tech