Ten8 provides an AI‑powered platform that automates carrier sales and track‑and‑trace tasks, handling carrier discovery, check‑calls, and follow‑ups so logistics teams can focus on higher‑value work. The solution integrates with existing TMS, voice, and email workflows, enabling AI coworkers to answer carrier calls, post to load boards, and deliver delivery updates, as demonstrated by a partner that scaled without adding headcount.
Funding
Funding not disclosed
Founders
Product
Problem
Freight brokerages and 3PLs spend a large portion of their margins on repetitive carrier communication tasks such as outbound sourcing, rate negotiation, check calls, and after‑hours inbound calls. Scaling these voice‑heavy workflows requires additional staff, which raises costs and still leaves gaps in coverage.
Solution
Ten8 delivers an AI‑powered voice agent that automates carrier sales and track‑and‑trace activities end‑to‑end. The agent can answer inbound carrier calls 24/7, make outbound calls to source carriers, verify MC numbers, negotiate rates, book loads, and perform scheduled check calls. All interactions are written back into the brokerage’s existing TMS and communication tools, preserving current workflows while extending coverage. The platform integrates with major TMS systems (Tai, McLeod, Aljex, Rose Rocket, Turvo), load boards (DAT, Truckstop.com), and communication channels (Twilio, RingCentral, Microsoft Teams, Slack). Ten8 charges only for completed outcomes, so costs scale directly with the work the AI performs, eliminating upfront seat or usage fees.
Target Audience
Primary customers are freight brokerages and third‑party logistics providers that manage high volumes of carrier outreach and need to improve margin per load while maintaining full call coverage.
Features
- Full‑cycle voice automation for inbound and outbound carrier calls, including rate negotiation and load booking
- Real‑time carrier verification (MC number checks and fraud detection) with escalation of suspicious calls
- Automated check‑call scheduling and status updates that write directly into integrated TMS platforms
- 24/7 after‑hours agent that answers carrier calls, negotiates, and updates loads without human intervention
- Pay‑per‑result pricing model that bills only for successful outcomes such as booked loads or completed check calls
- Seamless integration with leading TMS, load board, and communication tools via APIs and native connectors