Telzio provides a cloud‑based phone system designed for small businesses, offering unlimited users, enterprise‑grade features, and a usage‑based pricing model that scales from day one. The platform includes a mobile app for secure calling and texting, a web‑based interface that requires no hardware, and HIPAA‑compliant reliability, enabling organizations to quickly launch contact centers for thousands of agents.
Funding
Funding not disclosed
Founders
Product
Problem
Small businesses and organizations often rely on legacy phone systems that require on‑premise hardware, fixed licensing costs, and complex configuration, limiting scalability and increasing maintenance overhead. Additionally, many industries need secure, compliant communications for sensitive interactions such as healthcare or emergency services.
Solution
Telzio delivers a cloud‑based phone system that removes the need for any physical PBX equipment, allowing companies to provision and manage calls, texts, and contact‑center features entirely through a web interface or mobile app. The service scales on a usage‑based model, supporting unlimited users and enterprise‑grade capabilities from day one, so businesses can grow without upfront capital expense. Built‑in HIPAA, SOC 2, and GDPR compliance ensures secure handling of protected communications, while high‑availability infrastructure provides reliable uptime for mission‑critical operations. Administrators can design custom call flows with a visual editor, route calls to any device (desktop, mobile, or SIP desk phones), and integrate with existing numbers via seamless porting. Comprehensive support—including dedicated account managers and 24/7 technical assistance—helps customers deploy and maintain the system quickly.
Target Audience
Primary customers are small to mid‑size businesses, remote teams, and regulated organizations such as healthcare providers, emergency services, and contact‑center operations that require scalable, secure VoIP solutions.
Features
- Web‑based dashboard and mobile app for unified voice and SMS management without any on‑premise hardware
- Unlimited user licensing with a pay‑as‑you‑go pricing structure
- HIPAA, SOC 2 Type 1, and GDPR compliance for secure, regulated communications
- High‑availability, globally redundant cloud infrastructure delivering near‑zero downtime
- Visual call‑flow builder for custom routing, IVR, and contact‑center configurations
- Support for SIP desk phones, web phones, and native mobile clients, enabling device‑agnostic usage
- Automated number porting, call recording, and data retention controls to meet industry policies
- Dedicated account manager and 24/7 world‑class technical support