Telzio provides a cloud‑based phone system designed for small businesses, offering unlimited users and enterprise‑grade features on a usage‑based pricing model. The platform includes a mobile app for secure calling and texting, a web‑based interface that requires no hardware, and HIPAA‑compliant reliability that supports contact centers with thousands of agents. Customers can launch a full‑featured communication solution quickly and scale it as they grow.
Funding
Funding not disclosed
Founders
Product
Problem
Small businesses and healthcare teams often rely on on‑premise phone hardware or legacy VoIP services that require costly equipment, complex setup, and fixed licensing fees, making it difficult to scale communication as they grow or add remote workers.
Solution
Telzio offers a cloud‑based business phone system that eliminates the need for any on‑site hardware. Users access calling and texting through a web dashboard, mobile app, or compatible desk phones, with all features managed online. The platform provides unlimited users and enterprise‑grade capabilities—including auto attendants, call queues, SIP support, and HIPAA‑compliant security—under a usage‑based pricing model that starts with a free trial. Calls and messages are billed per minute or per message, allowing businesses to pay only for actual usage while still receiving features such as call routing, voicemail‑to‑email, real‑time analytics, and 24/7 support. This flexible, all‑in‑one solution enables small and regulated organizations to deploy, modify, and scale their phone system instantly without hardware constraints.
Target Audience
Primary customers are small and medium‑size businesses, including clinics, professional services, and remote teams, that need a scalable, compliant phone system without upfront hardware costs.
Features
- Unlimited user accounts with no per‑seat licensing fees
- Cloud‑hosted PBX with auto attendants, call queues, time‑based routing, and automatic call distribution
- Mobile app and webphone for secure calling and SMS from any device, keeping personal and business lines separate
- HIPAA, SOC 2 Type 1, GDPR compliance with encrypted data, SSO, and detailed user controls
- Global number provisioning (local, toll‑free, E911) in 60+ countries and outbound calling at local rates
- Integrated call analytics, live reporting, and real‑time call‑flow editing via an intuitive web dashboard
- Built‑in robocall blocking using machine‑learning, plus tagging, commenting, and reassigning of messages for team collaboration
- Seamless integration with existing SIP desk phones, CRM systems, and Zapier for workflow automation