TeleIQ provides an AI‑powered phone automation platform that answers inbound calls 24/7 with human‑like voice interactions, handling tasks such as real‑time knowledge search, appointment booking via calendar integration, and multi‑call concurrency. Calls that require human assistance are seamlessly transferred to live agents, and all interactions are logged with instant transcripts and structured summaries. The no‑code, cloud‑based solution lets service‑oriented businesses and enterprises set up a dedicated phone number or forward existing lines in minutes.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often miss customer calls outside of office hours or during high call volumes, leading to lost appointments and revenue. Traditional phone handling requires human staff, which is costly and cannot provide 24/7 coverage.
Solution
TeleIQ offers an AI‑powered phone automation platform that answers inbound calls continuously. The voice AI understands intent, tone, and emotion, enabling natural, human‑like conversations. It can retrieve information from a knowledge base, book appointments in real time using integrated calendar rules, and capture caller details. When a call requires human intervention, the system transfers the caller seamlessly to a live agent. All interactions are logged with instant transcripts and structured summaries, and the platform supports handling multiple calls simultaneously, eliminating hold times and missed opportunities. The service is delivered via a cloud‑based phone number that can be used directly or via call forwarding, with a no‑code setup that lets businesses go live in minutes.
Target Audience
Primary customers are service‑oriented businesses such as salons, clinics, contractors, and restaurants, as well as larger enterprises that need scalable after‑hours call handling and appointment automation.
Features
- 24/7 AI call answering with human‑like voice interaction
- Automatic appointment scheduling that respects configured availability and syncs with Google Calendar
- Real‑time knowledge search delivering precise answers within seconds
- Live call transfer to a designated team member when escalation is needed
- Multi‑call handling allowing concurrent conversations without hold times
- Instant call transcripts and structured summaries accessible in a dashboard
- Secure, enterprise‑grade encryption and high‑availability infrastructure
- Simple, code‑free onboarding with support for existing phone numbers via forwarding