Telavox provides a white‑label UCaaS platform that lets telecom operators offer a branded unified communications suite, including cloud PBX, AI‑driven call handling, and converged fixed‑mobile services. The solution bundles a Business Support System for sales, activation, billing and payments with wholesale carrier‑grade connectivity, enabling operators to expand B2B offerings while controlling costs and brand experience.
Funding
Funding not disclosed
Founders
Product
Problem
Telecom operators often lack a ready-to-use, branded unified communications solution that combines voice, AI-driven call handling, mobile services, and integrated business support functions, forcing them to build complex stacks or rely on third‑party providers that do not align with their brand or operational needs.
Solution
Telavox offers a white‑label UCaaS platform that enables operators to deliver integrated voice, AI call automation, and converged mobile services under their own brand. The solution includes a cloud‑based PBX built on an operator‑backed foundation, network‑level AI for call summarization and routing, and a Business Support System that consolidates sales, activation, billing, and payments. Wholesale connectivity provides carrier‑grade fixed and mobile telephony with transparent pricing, allowing operators to expand their service portfolio while maintaining control over costs and quality. The platform is designed for high‑volume B2B environments, offering seamless fixed‑mobile integration and modern device apps.
Target Audience
Primary customers are telecom operators and service providers seeking to launch or enhance a branded unified communications offering for high‑volume B2B markets.
Features
- Cloud PBX foundation optimized for telco operators, supporting fixed‑mobile convergence and multi‑device apps
- Network‑embedded AI voice capabilities delivering real‑time call summaries, actions, and intelligent routing
- Integrated Business Support System that automates sales, activation, support, billing, and payments
- Wholesale connectivity with carrier‑grade fixed and mobile access, transparent commercial terms, and scalable capacity
- White‑label architecture allowing operators to brand the entire communication suite as their own
- APIs and integrations for modern business tools and enterprise workflows