Tekst provides enterprise AI for Agentic Process Automation, connecting inboxes, CRMs, and ERPs to automate end-to-end business workflows. Its custom AI model interprets context and intent from communications like email and tickets to enable autonomous execution. This solution streamlines operations such as order intake, accounts payable, and case management without requiring extensive IT changes.
Funding
$14.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
EFounders
Product
Problem
Enterprises face challenges in managing high volumes of communications across various channels, leading to inefficiencies, delays, and missed opportunities. Unstructured data within these communications makes it difficult to extract actionable insights and automate key processes.
Solution
Tekst provides an AI-powered platform that automates and optimizes enterprise communication workflows by analyzing context, intent, and sentiment within messages. The platform integrates with existing systems like Outlook, Salesforce, SAP, and ServiceNow to streamline processes without requiring extensive system overhauls. By automatically classifying, prioritizing, and routing communications, Tekst ensures that requests reach the right teams instantly, reducing manual effort and improving response times. The AI model learns from historical data and adapts to company-specific terminology, enabling precise and scalable automation.
Target Audience
Tekst targets enterprise teams in industries such as MedTech, Pharma, Retail, FMCG, HR, Payroll, and Manufacturing that manage high volumes of communications and seek to automate back-office processes.
Features
- AI-powered routing that ensures messages reach the correct team or individual
- DeepContextTM technology that interprets context, intent, and sentiment within messages
- Custom Actions for creating personalized automation steps tailored to specific business logic
- Seamless integration with existing systems like Microsoft Outlook, Salesforce, SAP, and ServiceNow
- Real-time insights and reporting on communication flows and team performance
- Automated data extraction from PDFs and attachments
- Custom-trained AI model that learns from company-specific data and workflows
- Enterprise-grade security and compliance with data privacy regulations