TeamSense provides an AI-powered system of action that automates frontline workforce management processes via text messaging. The platform streamlines absence reporting, instantly updates shift coverage, and ensures consistent policy enforcement. This automation reduces administrative overhead, cuts labor costs, and improves employee engagement across complex operations.
Funding
Funding not disclosed
Founders
Product
Problem
Hourly workers often lack a straightforward method for reporting absences, leading to increased no-call, no-show incidents and inaccurate absence data. Traditional methods like phone calls and app downloads can be cumbersome and time-consuming, especially for diverse workforces with varying language preferences.
Solution
TeamSense offers a text-first, fully automated absence reporting system that enables hourly employees to report absences via SMS in their preferred language. The system eliminates the need for phone calls or app downloads, meeting employees where they are with no training required. By automating the call-off process and providing real-time notifications to managers, TeamSense reduces no-call, no-show incidents and ensures accurate absence documentation. The platform also offers proactive communication features, allowing HR to send urgent alerts, timely reminders, and important announcements via text message. TeamSense integrates with existing HRIS systems, keeping employee information up to date and streamlining timecard management.
Target Audience
TeamSense is designed for manufacturing and logistics companies with large hourly workforces seeking to streamline absence reporting and improve employee communication.
Features
- Text-based absence reporting accessible to all hourly workers, regardless of technical proficiency
- Automated translation to support communication in employees' preferred languages
- Real-time notifications to managers when an employee calls out
- Automated synchronization with HRIS to ensure accurate timecards and absence tracking
- Proactive communication tools for sending broadcast messages, mobile forms, and access to an employee portal
- Employee self-service features, including absence history, points balances, and warnings
- Enterprise-grade security protocols, complying with SOC II, GDPR, and CCPA