Tarro offers a cloud‑native platform that answers phone orders with AI‑augmented agents, routes orders directly to the restaurant POS, and dispatches commission‑free delivery using an optimized driver assignment engine. The service also automates SMS marketing with segmentation, A/B testing, and real‑time analytics, consolidating ordering, delivery, and promotions into a single subscription for independent and multi‑location restaurants.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants often miss phone orders, struggle with coordinating deliveries, and lack an efficient channel for targeted SMS promotions, leading to lost sales and higher labor expenses. The fragmented nature of these tasks forces owners to juggle multiple vendors or hire additional staff, increasing operational complexity and cost.
Solution
Tarro delivers a unified, cloud‑native platform that combines AI‑augmented human call handling, real‑time delivery dispatch, and automated SMS marketing into a single service. Incoming calls are answered in under four seconds by a hybrid AI‑human agent that captures order details, validates payment, and routes the order to the restaurant’s POS. The delivery module assigns drivers, optimizes routes, and provides customers with cost‑effective, commission‑free delivery options. SMS campaigns are generated from customer data, scheduled for peak engagement windows, and tracked through an analytics dashboard. All interactions are encrypted, stored securely, and accessible via a web portal or API, enabling restaurants to replace multiple legacy tools with one subscription. The solution scales on demand, so restaurants can expand coverage without adding staff or contracts.
Target Audience
The primary customers are independent and multi‑location restaurants—such as pizzerias, sushi bars, and Chinese eateries—that need to streamline phone ordering, delivery, and marketing without expanding headcount. Mid‑size operators seeking to replace fragmented vendor stacks also benefit from Tarro’s all‑in‑one solution.
Features
- AI‑driven call routing with human fallback, guaranteeing sub‑4‑second answer times and 99.5% order accuracy
- Integrated POS sync that pushes orders directly to kitchen screens and inventory systems
- Dynamic delivery dispatch engine that optimizes driver assignments and reduces third‑party fees
- Automated SMS marketing workflow with segmentation, A/B testing, and real‑time performance metrics
- Centralized web dashboard offering order analytics, delivery KPIs, and campaign ROI reporting
- Secure, PCI‑compliant data handling with end‑to‑end encryption and role‑based access controls
- 24/7 support and SLA‑backed uptime, hosted on a scalable cloud infrastructure
- Open RESTful API for seamless integration with existing restaurant management software