Funding
Funding not disclosed
Founders
Product
Problem
Frontline employees often require rapid skill acquisition and on-the-job support to meet performance objectives. Traditional training methods can be time-consuming and may not adequately prepare staff for real-world decision-making scenarios, leading to potential impacts on sales, customer satisfaction, and employee retention.
Solution
Tangram Learning develops custom, interactive learning solutions designed to accelerate skill development for frontline workforces. Our approach integrates engaging eLearning modules, gamified practice activities, and accessible on-the-floor support tools. These solutions are built to immerse learners in realistic scenarios, providing immediate feedback and fostering strategic decision-making. By focusing on practical application and continuous improvement, we aim to enhance employee performance, leading to measurable business outcomes such as increased sales, improved customer satisfaction, and reduced staff turnover.
Target Audience
Our primary clients are businesses with significant frontline workforces, particularly in sectors such as retail, hospitality, and customer service, seeking to improve employee performance and operational efficiency.
Features
- Story-based eLearning modules for rapid onboarding and skill transfer.
- Gamified simulations and interactive activities that replicate real-world decision-making.
- Live-action video clips for step-by-step procedural guidance and reference.
- Custom HTML games incorporating motivational elements like scoring and hints.
- On-the-floor support tools for coaching and performance evaluations.
- Emphasis on strategic practice and immediate feedback loops within learning modules.
- Motivational design principles to encourage learner engagement and sustained performance.