Tango Extend provides a mobile communications platform that integrates directly with existing unified communications (UC) systems, giving frontline and hybrid teams a single, reliable tool for voice interactions.
Funding
$2.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Enterprises often manage fixed-line communications but leave mobile devices outside of their unified communications (UC) infrastructure, resulting in fragmented call handling, inconsistent branding, and gaps in compliance recording. Outages of primary UC systems can also leave frontline and hybrid workers unreachable, impacting service continuity and revenue.
Solution
Tango Extend integrates mobile phones directly with existing UC platforms, bringing them under the same identity, routing, and policy controls as desk phones. The platform provides a cloud‑based service that routes mobile calls through the enterprise’s UC stack, enabling call recording, compliance tagging, and unified reporting. It adds business continuity by automatically fail‑over routing to mobile when the primary system is down, ensuring employees remain reachable. By standardizing the caller ID and experience across devices, it reinforces brand consistency and reduces regulatory risk. The solution is delivered as a subscription service that works with major UC vendors, allowing organizations to extend their existing communication strategy to any employee, from C‑suite to frontline staff.
Target Audience
Primary customers are enterprises with existing unified communications deployments that need to extend control, compliance, and resilience to their mobile workforce, especially frontline, hybrid, and remote employees.
Features
- Seamless integration with leading UC platforms to route mobile calls through enterprise policies
- Centralized call control, including identity management, routing rules, and unified caller ID
- Built‑in call recording and compliance tagging for regulated industries
- Automatic fail‑over to mobile during UC outages for uninterrupted business continuity
- Cloud‑hosted analytics and dashboards providing visibility into mobile call usage and compliance
- Support for BYOD and corporate devices, enabling a consistent experience across all employee types
- API and SDK for custom workflow integration and reporting