Tally offers a cloud-native software platform that automates energy retail operations, including SaaS-based billing, customer lifecycle management, and engagement. Their solutions help energy providers reduce operational costs and accelerate the introduction of new energy products and services.
Funding
$80M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Energy retailers face challenges in efficiently managing customer lifecycles, automating billing processes, and fostering customer engagement across diverse market segments. This complexity can lead to increased operational costs and hinder the adoption of new energy products and services.
Solution
Tally provides a comprehensive, cloud-native software platform designed to automate energy sector operations, from billing to customer engagement. The platform offers a unified ecosystem that supports all market segments, enabling seamless access to energy services. By transforming utility technology, Tally helps reduce the cost to serve and accelerates the pace of innovation for energy providers. Their solutions facilitate dynamic campaign management, cross-platform customer engagement, and accurate, scalable SaaS-based billing.
Target Audience
Tally serves energy retailers, utility companies, and new market entrants seeking to streamline operations, reduce cost to serve, and accelerate the launch of innovative energy products and services.
Features
- Unified SaaS billing and CIS platform with market gateway integration.
- Dynamic, multi-step campaign management for full customer lifecycle engagement.
- Cloud-native Energy Operations System (EOS) for North America and Japan.
- Customer Data Right (CDR) solutions for data access and management.
- Digital self-service portals (DSS) for enhanced customer interaction.
- Load disaggregation (LDA) and behavioural demand response (BDR) capabilities.
- C&I energy portfolio management tools (CANDI).
- Front and back-office operational support for utility technology stacks.
- Solutions for embedded network retail operations, including onboarding and billing.