Energy retailers face challenges in efficiently managing customer lifecycles, automating billing processes, and fostering customer engagement across diverse market segments. This complexity can lead to increased operational costs and hinder the adoption of new energy products and services.

Tally provides a comprehensive, cloud-native software platform designed to automate energy sector operations, from billing to customer engagement. The platform offers a unified ecosystem that supports all market segments, enabling seamless access to energy services. By transforming utility technology, Tally helps reduce the cost to serve and accelerates the pace of innovation for energy providers. Their solutions facilitate dynamic campaign management, cross-platform customer engagement, and accurate, scalable SaaS-based billing.

Unified SaaS billing and CIS platform with market gateway integration.

Dynamic, multi-step campaign management for full customer lifecycle engagement.

Cloud-native Energy Operations System (EOS) for North America and Japan.

Customer Data Right (CDR) solutions for data access and management.

Digital self-service portals (DSS) for enhanced customer interaction.

Load disaggregation (LDA) and behavioural demand response (BDR) capabilities.

C&I energy portfolio management tools (CANDI).

Front and back-office operational support for utility technology stacks.

Solutions for embedded network retail operations, including onboarding and billing.

Tally serves energy retailers, utility companies, and new market entrants seeking to streamline operations, reduce cost to serve, and accelerate the launch of innovative energy products and services.

Revenue is generated through SaaS subscriptions for its billing and customer engagement platforms, with tiered pricing based on usage and features. Specific pricing details are available upon request.