Talked is a digital platform connecting individuals with qualified Australian psychologists and therapists for accessible mental health support. It offers secure chat, phone, and video therapy sessions, simplifying the process of finding and booking therapists while managing Medicare claim processing.
Funding
Funding not disclosed
Founders
Product
Problem
Accessing timely and appropriate mental health support can be challenging due to geographical limitations, long wait times, and the logistical complexities of traditional in-person therapy. This can delay crucial interventions for individuals experiencing mental health concerns.
Solution
Talked provides a digital platform connecting individuals with qualified Australian psychologists and therapists, facilitating accessible mental health support. Users can engage in therapy sessions through secure chat, phone, or video conferencing, all within a unified interface. The platform streamlines the process of finding and booking suitable therapists, offering a user-friendly experience. Additionally, Talked manages Medicare claim processing, simplifying the financial aspect for users and ensuring they receive their eligible rebates efficiently.
Target Audience
The primary users are individuals seeking mental health support and organizations looking to provide employee assistance programs (EAP) or mental wellness benefits.
Features
- Secure, end-to-end encrypted communication channels for chat, audio, and video therapy sessions.
- AI-powered matching algorithm to connect users with therapists based on specific needs and preferences.
- Integrated calendar and booking system for scheduling appointments with therapists.
- Automated Medicare and private health insurance claim processing for eligible users.
- Comprehensive therapist profiles detailing specializations, experience, and client reviews.
- Telehealth capabilities enabling remote access to therapy services across Australia.
- Support for NDIS and Workers Compensation funding pathways.
- Mobile applications for iOS and Android for on-the-go access.