Talent Analytics
Talent Analytics provides a SaaS platform that automates experience management for recruitment firms directly within their existing CRM, including Bullhorn, Vincere, JobAdder, and Loxo. The platform captures client, candidate, and contractor feedback triggered by real CRM events, then uses AI to analyze responses, benchmark service quality, and generate actionable insights. It also enables firms to publish independently verified feedback on public profiles designed to be cited by AI search tools like ChatGPT and Google.
- Data & Analytics
- Artificial Intelligence
- Software Only
- HR Technology
Funding
Founders
Founder details are not available yet.
Product
Problem
Recruitment firms often rely on instinct rather than data to assess service quality, leaving gaps in how clients, candidates, and consultants experience their interactions. Without systematic feedback capture and analysis, firms struggle to identify what drives positive outcomes, where service slips, and how their performance compares to market leaders.
Solution
Talent Analytics provides a software platform that automates experience management directly within a recruitment firm's existing CRM, including Bullhorn, Vincere, JobAdder, and Loxo. The platform captures feedback on client, candidate, contractor, and consultant experiences, then analyzes the data to reveal patterns, gaps, and performance drivers. It benchmarks service delivery against industry best practices and provides actionable recommendations for continuous improvement. The system is delivered as a SaaS solution accessible via web browser, with no need for manual data entry or separate tools. Feedback is triggered automatically by CRM events, and AI drafts follow-ups for detractors and promoters. Verified feedback can be published on a public Verified Experience Profile, structured for AI search tools and third-party trust.
Target Audience
Primary customers are recruitment businesses and staffing firms that use Bullhorn, Vincere, JobAdder, or Loxo as their CRM and want to systematically track and improve client, candidate, and consultant experience levels. The platform also serves teams looking to build credible, verifiable public proof of service quality for use in pitches and AI-driven recommendations.
Features
- Native CRM integrations with Bullhorn, Vincere, JobAdder, and Loxo for automated data capture and workflow embedding
- Feedback triggered automatically by real CRM events such as candidate placement, job closure, submission, or rejection
- AI-powered analytics engine that reads every response and identifies themes, gaps, and drivers behind service performance
- Benchmarking capabilities that compare service quality against recruitment industry standards, with ratings like World-class (NPS +70+) and Excellent (NPS +50 to +69)
- Detractor escalation and promoter network building with AI-drafted follow-ups for reviews, referrals, and testimonials
- Verified Experience Profiles: public, independently hosted pages built from verified feedback, designed to be crawled and cited by AI search tools like ChatGPT and Google
- Web-based dashboard accessible 24/7 with usage analytics including page visits, AI crawls and citations, and enquiry generation