Tacit provides an integrated operations platform for modern medical practices, combining AI‑driven tools with a 24/7 team of trained professionals to handle scheduling, triage, prior‑authorization, and visit documentation. Their solutions—such as Babble Health, Tacit Call Center, and Karova Health—help practices reduce staff workload, improve accuracy, and deliver smoother patient care without adding personnel.
Funding
Funding not disclosed
Founders
Product
Problem
Medical practices often struggle with fragmented operational workflows, leading to clinician burnout, inefficient patient communication, and delays in tasks such as visit documentation, prior authorizations, and appointment management. Small and midsize practices lack the resources to build dedicated support teams, which hampers care quality and scalability.
Solution
Tacit delivers an integrated operations platform that combines a network of trained professionals with AI‑driven tools to streamline core practice functions. The service bundles conversational visit capture, 24/7 ophthalmology‑focused call center support, prior‑authorization automation, and virtual medical scribing into a single subscription. By handling documentation, scheduling, triage, and insurance workflows, Tacit reduces manual workload and frees clinicians to focus on patient care. The AI components enhance accuracy and speed, while human agents provide personalized, HIPAA‑compliant assistance around the clock. Practices of any size can adopt the solution without hiring additional staff, achieving higher efficiency and lower burnout rates.
Target Audience
Primary customers are solo physicians, ophthalmology specialists, and multispecialty medical groups seeking to improve operational efficiency without expanding their staff.
Features
- Babble Health’s conversational AI captures visit details in real time, clarifies next steps, and maintains patient‑provider communication.
- Dedicated ophthalmology call center staffed by trained agents for scheduling, triage, referrals, and follow‑up, available 24/7 and unscripted.
- Karova Health’s prior‑authorization automation reduces manual entry, improves submission accuracy, and accelerates insurance approvals.
- Tacit Scribes provide HIPAA‑trained virtual scribes to handle clinical documentation, decreasing provider charting time.
- Unified dashboard integrates all services, offering practices a single view of workflow status and performance metrics.